With our NOC (Network Operations Center) services, our primary focus is to supplement customers’ existing Network and IT resources by managing 24 x 7 infrastructure uptime and performance. Our NOC monitoring and tier of support help customers to achieve:

  • Reduction in downtime.
  • Rapid resolution of incidents with 24 x 7 x 365 support scenario.
  • Increase end-user and customer satisfaction.
  • Increase job satisfaction of IT support and Operations staff.

TeleNoc support activities include ticketing, current resolution status, notifications, escalations and communications between the NOC and the Client’s support engineers. All NOC services defined in Service Level Agreement (SLA) which is the key performance indicator (KPI) against NOC support and later used for the performance evaluation. TeleNoc provide NOC rental services in following forms.

  • NOC Professional Manpower Services
  • Customized NOC Software Services
  • NOC Design & Development Services